4.22.2008
4.12.2008
Victory!!
I really wish I would have kept a running log of my interaction with a website called citysearch! I know that my time with them is not done but tonight I am basking in quite a victory! For a not so short summary.....
I found that my store Bless Your Heart was listed on the website a few years ago I reviewed my store clearly saying it is fabulous only to find out that my name appears under the review. Lame I know but what can you do. In hopes of removing it I used a few other e-mails to review the store but, oh well if you every want to see what I think of my store you should go see what the citysearch member named racheldranselka thinks. Well as that may seem funny my interaction has turned sour!
We had a disgruntled customer and she left us a review. At first I thought it was no big deal because as hard as we try you can't please everyone so I put it out of my head. Well I returned to show my sister and 6 more nasty reviews showed up. I am not saying my sister and I are perfect but, really 6 in a matter of 3 days. Also with each review the person reviewing us only reviewed us. With each review it became more obvious that this person had never even been to our store, this I guess teaches us how to handle our policy at shows. They made statements and accusations that were clearly untrue; based on knowing how the store is run and on simple matters such as how they look. Well the final straw was this week when our "friend" the angry customer called us racist! This was too far we had already contacted citysearch to have us removed which they won't do, however they did say they would remove any comments that involved race, and true to their word they removed the comment!!!
I think that sites like these can be helpful, however San Antonio does not use this so for a majority of the sites if they had a review it was often less than positive. It is also too easy to become a reviewe (yes I made that word up). Each time I would stop by the site I would create a new persona with completely invalid email addresses! For example I am iamnotarealperson@hotmail.com and nopenotaperson@gmail.com; with these I was able to review my store and others. It seems that the site wants to hold other business accountable but as a business they have no accountability!
It can't go without saying how great our friends have responded to this. We have two lawyers completely willing to go after this for us. Also, my sisters' mother in law has a friend who is apparently a googleing genius and she has tracked down a person who if not the customer is a closely linked associate of our "customer." Too funny...although I must admit that I want to prank call her or tp her house. With the circumstances it only seems appropriate!
I guess I have rambled long enough, but for my time with citysearch I don't think I am done. We shall see....I think cityserchacceptsfakeemailaddress@sbcglobal.net needs to have her opinion count!
I found that my store Bless Your Heart was listed on the website a few years ago I reviewed my store clearly saying it is fabulous only to find out that my name appears under the review. Lame I know but what can you do. In hopes of removing it I used a few other e-mails to review the store but, oh well if you every want to see what I think of my store you should go see what the citysearch member named racheldranselka thinks. Well as that may seem funny my interaction has turned sour!
We had a disgruntled customer and she left us a review. At first I thought it was no big deal because as hard as we try you can't please everyone so I put it out of my head. Well I returned to show my sister and 6 more nasty reviews showed up. I am not saying my sister and I are perfect but, really 6 in a matter of 3 days. Also with each review the person reviewing us only reviewed us. With each review it became more obvious that this person had never even been to our store, this I guess teaches us how to handle our policy at shows. They made statements and accusations that were clearly untrue; based on knowing how the store is run and on simple matters such as how they look. Well the final straw was this week when our "friend" the angry customer called us racist! This was too far we had already contacted citysearch to have us removed which they won't do, however they did say they would remove any comments that involved race, and true to their word they removed the comment!!!
I think that sites like these can be helpful, however San Antonio does not use this so for a majority of the sites if they had a review it was often less than positive. It is also too easy to become a reviewe (yes I made that word up). Each time I would stop by the site I would create a new persona with completely invalid email addresses! For example I am iamnotarealperson@hotmail.com and nopenotaperson@gmail.com; with these I was able to review my store and others. It seems that the site wants to hold other business accountable but as a business they have no accountability!
It can't go without saying how great our friends have responded to this. We have two lawyers completely willing to go after this for us. Also, my sisters' mother in law has a friend who is apparently a googleing genius and she has tracked down a person who if not the customer is a closely linked associate of our "customer." Too funny...although I must admit that I want to prank call her or tp her house. With the circumstances it only seems appropriate!
I guess I have rambled long enough, but for my time with citysearch I don't think I am done. We shall see....I think cityserchacceptsfakeemailaddress@sbcglobal.net needs to have her opinion count!
4.05.2008
I don't know why
I hope I am not the only one who does this.....But there are some movies no that I want to see no matter how many people tell me they are not just bad, awful! I will give you an example
I want to see this movie....I mean any movie that features Blowers Daughter can't be that bad right?
I want to see this movie....I mean any movie that features Blowers Daughter can't be that bad right?I
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